Customer reviews of Pickering Cars

By Ronald W on 03 November 2020 | Verified purchase

Saw the car we were looking for in Autotrader -right price and low mileage. Went to dealer website pretty confident this was the car we wanted. We were 50 miles away from Rochester and wanted it delivered to us, if it wnet after a test drive, no problem. Then we booked a test drive, on Sunday, and asked whether someone could actually do the driving because our cars are all automatic - no problem. No problems on the test drive so we bought the car. A week later after the paperwork and monies were sorted the car was delivered. Also a six month warranty which we extended to one year -new MOT and no adviseries. Seemless and trouble free

By Graham H on 19 October 2020 | Verified purchase

I Recently bought a car from “Pickering cars” through an advert in Autotrader, the transaction was going to have to be a distance transaction which involves trust from buyer and seller. From initial first contact with Robert (the owner) to delivery the whole transaction went smoothly and without a hitch, communication with Robert throughout was as you would expect from a professional organisation. I am more than happy with the car which was delivered Robert and his son on a date mutual to both of us. I am very pleased with car, the service was excellent from start to finish and I would no hesitation in buying from Pickering cars in the future, this is a good honest family run business who treated me as a customer and provided the customer service we all like to experience. Thanks Robert

By David A on 29 September 2020 | Verified purchase

First class experience from start to finish. I had been looking at a variety of sources including main dealership but not only did Pickering cars have the car I was looking for, but the transparent and "easy to do business with " approach made it a great experience.

By Carl B on 27 September 2020 | Verified purchase

Super experience from start to finish, nothing too much trouble

By Jill G on 22 September 2020 | Verified purchase

Father and son team who are very helpful, knowledgeable and ready to answer any query. The car was immaculate with low mileage and full service history. We were offered a comprehensive warranty at a good price. A small issue with the headlight had Someone out to my workplace the very next day to fix it. Pickering cars was a pleasure to deal with and I will be recommending them to my family and friends.

By Jamie I on 22 September 2020 | Verified purchase

From fist contact to delivery of car all was very friendly and helpful, no pressure all information was accurate

By Kelly T on 27 July 2020 | Verified purchase

Such a great family business, 5 star treatment we ended up buying 2 vehicles and they are in perfect condition topnotch, highly recommended will be referring family and friends. From the moment we contacted Robert he was honest, friendly and not pushy. With Covid-19 they put safety first and even use a bacteria killing smoke throughout the vehicles.

By Lisa B on 27 July 2020 | Verified purchase

Pickering Cars were both helpful and professional. Nothing was too much trouble. Communication was very good throughout the transaction. Would certainly recommend to family and friends.

By Jodie G on 05 July 2020 | Verified purchase

Charlie was amazing couldnt be more helpful. Car is immaculate and runs great. Charlie was very patient with me as trying to buy a car on finance is hard work through out lockdown coz they have minimal staff and I was getting inpatient but charlie kept his cool with me and chased finance every time I asked. Would recommend pickering cars to all friends and family

By Beth C on 05 July 2020 | Verified purchase

Would highly recommend Pickering cars- every point of contact was professional and personable and reassuring. It was an immaculate service to match my immaculate car. Unlike any other car buying experience. Highly highly recommend. Will tell all friends and family wanting to buy a car to go to them first. Absolutely superb every step of the way.