Customer reviews of Pickering Cars

By Eric I on 10 January 2021 | Verified purchase

I live 160 miles from their premises so I bought the car based on their description. The car was delivered to my home and was as described if not better!

By Jamie F on 08 December 2020 | Verified purchase

Very pleased with Pickering Cars and how they handled the purchase of my new car during the recent lockdown. Always friendly and polite, quick to respond with any questions and totally transparent from start to finish. I really don’t have anything negative to add, I’m a very pleased customer and would wholeheartedly recommend them.

By Mathew B on 15 November 2020 | Verified purchase

We went to Pickering Cars again as we had used them before, were very impressed with the service both before and after the sale and felt that we could trust them. Once again they were fantastic ! I have bought a high quality used car at a competitive price from a team who pride themselves on honesty and delivering good customer service. I would have no hesitation in recommending them based on the two buying experiences that we have had. Thank you to the team.

By Ronald W on 03 November 2020 | Verified purchase

Saw the car we were looking for in Autotrader -right price and low mileage. Went to dealer website pretty confident this was the car we wanted. We were 50 miles away from Rochester and wanted it delivered to us, if it wnet after a test drive, no problem. Then we booked a test drive, on Sunday, and asked whether someone could actually do the driving because our cars are all automatic - no problem. No problems on the test drive so we bought the car. A week later after the paperwork and monies were sorted the car was delivered. Also a six month warranty which we extended to one year -new MOT and no adviseries. Seemless and trouble free

By Graham H on 19 October 2020 | Verified purchase

I Recently bought a car from “Pickering cars” through an advert in Autotrader, the transaction was going to have to be a distance transaction which involves trust from buyer and seller. From initial first contact with Robert (the owner) to delivery the whole transaction went smoothly and without a hitch, communication with Robert throughout was as you would expect from a professional organisation. I am more than happy with the car which was delivered Robert and his son on a date mutual to both of us. I am very pleased with car, the service was excellent from start to finish and I would no hesitation in buying from Pickering cars in the future, this is a good honest family run business who treated me as a customer and provided the customer service we all like to experience. Thanks Robert

By David A on 29 September 2020 | Verified purchase

First class experience from start to finish. I had been looking at a variety of sources including main dealership but not only did Pickering cars have the car I was looking for, but the transparent and "easy to do business with " approach made it a great experience.

By Carl B on 27 September 2020 | Verified purchase

Super experience from start to finish, nothing too much trouble

By Jill G on 22 September 2020 | Verified purchase

Father and son team who are very helpful, knowledgeable and ready to answer any query. The car was immaculate with low mileage and full service history. We were offered a comprehensive warranty at a good price. A small issue with the headlight had Someone out to my workplace the very next day to fix it. Pickering cars was a pleasure to deal with and I will be recommending them to my family and friends.

By Jamie I on 22 September 2020 | Verified purchase

From fist contact to delivery of car all was very friendly and helpful, no pressure all information was accurate

By Kelly T on 27 July 2020 | Verified purchase

Such a great family business, 5 star treatment we ended up buying 2 vehicles and they are in perfect condition topnotch, highly recommended will be referring family and friends. From the moment we contacted Robert he was honest, friendly and not pushy. With Covid-19 they put safety first and even use a bacteria killing smoke throughout the vehicles.